How to Make and Cancel an Appointment
Book face-to-face or telephone appointments with your GP, nurse or clinician at a time that suits you.
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Problems booking online appointments?
Use the SystmOnline Support Centre before you call us.
How can I book an appointment?
- Appointments can be booked on-line (please see On-Line Services)
- Or telephone for an appointment on 01243 829141 between 8:30 and 6pm Mon to Fri. The same day appointments line is open 8:30 – 12.
What can we offer on the day?
- Same day telephone consultations
- Daily Practitioner Lead Minor Illness clinics
- Same day GP appointments
Can I book in advance?
The following can be booked in advance:
- Treatment Room Appointments
- Chronic Disease Reviews
- Family Planning Appointments/smears
- GP appointments (up to 3 weeks in advance)
Cancel An Appointment?
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else - it is possible to cancel appointments on-line.
Text Message Reminders
You can now register to receive information by text message on your phone regarding appointments and health care.
If you wish to register for this messaging service please fill out the consent form.
New Data Protection Regulations from May 2018 (GDPR)
Under the new data protection regulations introduced from 25th May 2018, we will continue to contact patients via text messages regarding the delivery of care if they have provided consent to do so.
If practices are sending messages about recommended treatment for the management of a specific health issue, then this is defined as providing appropriate care for patients, not marketing purposes.
If you would like ot opt out of any future contact via text messaging, then please complete the form and indicate in the marked section.
We are improving access to appointments at the Maywood Access Hub
GP and nurse appointments are available during the evening and at the weekend for people across Coastal West Sussex. It’s not every day just yet but getting there!
This means that urgent appointments are can be available up to 8pm during the week, and during clinics on a Saturday and Sunday.
This aims to improve access to GP appointments and help local people to get the help and support they need.
The service is run by Innovations in Primary Care (IPC), a not-for-profit company owned by local GP practices (including Maywood).
The appointments will be available at local GP access hubs, run from GP surgeries, and they will be both routine and urgent appointments with a doctor, nurse or healthcare professional.
The teams will see new illnesses when you urgently need to see a health professional, and offer planned appointments such as family planning and smear tests that can be hard to arrange whilst at work or when you are caring for family or a loved one.
IPC has been running the GPAH clinics in Adur and Worthing for the last three years, which has offered a very similar service, offering help for ‘Minor Injury Assessment & Minor Illnesses’.
These clinics have been successful and helped local people to access the help they need outside of normal opening times.
We hope that this roll out of the hubs across the whole of Coastal West Sussex will mean that all patients registered with a GP practice in our area can benefit.
You book into the GP access hubs via your normal GP practice, and you may be offered an appointment at one of the hubs at the weekend if you call NHS 111 for urgent health advice and support.
Your local hub is here at Maywood Surgery
The teams will have access to your medical records with your consent, and any care they provide will be added to your notes so your GP practice can continue any ongoing care.
Patients can book into these appointments by calling your registered GP practice in the normal way, and they will be able to access the booking system and make sure you receive the help and support you need.
If you have been seen at the Access Hub and would like to make a complaint, please follow the link:
We are a training practice this means we are fortunate enough to have GP Registrars working with us for a year at a time. GP Registrars are fully qualified Doctors who are specialising in becoming General Practitioners.
To help with their education some consultations may be recorded, this will only be done if you give your consent. As a training practice we also have student nurses, as with the registrars these students are qualified nurses who are studying to become Specialist Practitioners.
We are also involved in training undergraduate medical students, who will be attached to the practice for six weeks at a time and Foundation Doctors (Junior Doctors on rotation)